We love what we do here at Earthy Crunch UK—curating earthy delights, wrapping them with care, and sending them off with a little wooden spoon and a lot of love. But what really keeps our small hobby shop thriving? Your reviews.
Whether it’s your first crunch or your fiftieth, sharing your experience helps others discover what makes our clays and customer experience unique. Plus, it lets us know what we’re doing right (and where we can improve). So, how can you leave a review—and what kind of review should you leave?
Let’s break it down.
First things first: What type of review are you leaving?
There are two types of reviews we’d love to hear from you:
Product Reviews
This is all about the clay. You can share your thoughts on:
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Taste & texture
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Crunchiness
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Flavour notes (think: smokey, petrol, topsoil, basement vibes… you get it!)
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Shape, size, packaging
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What batch you had and how it compared
Where to leave a Product Review:
- Right on our website! Scroll to the bottom of the specific product page you tried—you’ll see a section where you can leave your feedback. Quick and easy.
- You can also post in our Private Facebook Group if you’d prefer to keep it within the crunchy community.
Example: “I tried the Mini Toffees and they were SO crisp! Had a really earthy, satisfying crunch with just a hint of smokiness. Packaging was adorable, too.”
Customer Service Reviews
This covers your entire experience with Earthy Crunch UK:
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Website ease of use
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Branding and product photography
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Blog content (hello, you're here!)
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Delivery speed and tracking
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Packaging and unboxing experience
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Communication and updates
Where to leave a Customer Service Review:
Facebook:
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Public Page: Leave a review here
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Private Group: Share with fellow crunchies here
Google:
Click here to leave a Google review
TrustPilot:
We’re officially verified on TrustPilot.
You can leave a review directly at: https://uk.trustpilot.com/review/earthycrunch.co.uk
Or just click the TrustPilot logo found in the footer of our website, which takes you right there.
Example: “Loved how seamless the ordering process was. The website is super easy to navigate, and my parcel arrived beautifully wrapped with eco-friendly materials. 10/10 experience.”
💡 A few helpful tips when writing your review:
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Be honest. We’re here for all feedback, the crunchy and the crumbly.
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Be specific. Mention the product name, batch (if you know it), or what stood out in your customer experience.
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Keep product reviews focused on the clay itself.
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Use service reviews to highlight things like delivery speed, presentation, or how you found the checkout process.
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Bonus: Photos and videos are always appreciated—especially in our private group!
Your words help others decide what to try, make us better at what we do, and let us know that all the little details we obsess over (like that wooden spoon) are worth it.
So whether it’s a quick 5-star shoutout or a long, juicy review, we’d love to hear from you.
Thank you for being part of the Earthy Crunch UK community. Your voice is as important as your cravings.
Happy crunching,
The Earthy Crunch UK Team 🤎
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